Who Should Attend
- Systems administrators and IT managers
- Devops Engineers & Architect
- IT administrators
- Cloud Systems Implementation Engineer or Administrator
- Network Implementation Engineer or Administrator
- Storage Implementation Engineer or Administrator
Requirements : No prerequisites
Course Content
SRE MANAGER
- Introduction to SRE Management
- Understanding the role of SRE Managers in modern organizations
- Differences between traditional IT management and SRE Management
- Devops Vs SRE
- SRE Manager : A Mix of Technology , People , Process
- The importance of leadership in SRE Management
- SRE Team Management
- Building and managing high-performance SRE teams
- Team structure and organization
- Coaching and mentoring SRE team members
- Managing team performance and motivation
- Hiring and retention strategies for SRE talent
- SRE Metrics and KPIs
- Identifying and tracking key performance indicators (KPIs) for SRE
- Understanding service level objectives (SLOs) and service level agreements (SLAs)
- Analyzing and interpreting SRE metrics for continuous improvement
- Incident Management
- Developing and implementing processes to improve service reliability
- Incident Management and Post-Incident Reviews
- Incident response procedures and best practices
- Managing and coordinating incident response teams
- Conducting effective post-incident reviews and implementing improvements
- Root Cause Analysis (RCA) and Problem Management
- Conducting effective RCAs and problem solving techniques
- Implementing long-term solutions to prevent problems from recurring
- Service Resiliency and Reliability
- Principles of resiliency and reliability engineering
- Implementing and improving resiliency and reliability in services
- Building fault-tolerant systems and infrastructure
- Conducting chaos engineering experiments
- Infrastructure Management and Automation
- Managing infrastructure at scale
- Infrastructure as code (IAC) tools and frameworks
- Automation strategies for infrastructure and deployment
- Security and Compliance Management
- Understanding security risks and vulnerabilities
- Best practices for securing systems and data
- Business and Product Management
- Aligning SRE with business goals and objectives
- Cross-functional collaboration with development, operations, and business teams
- Managing stakeholder expectations and providing regular updates on service reliability
- Prioritizing and managing SRE work in product development
- Identifying opportunities for automation and process improvement
- Case Studies and Real-World Examples
- Analysis of real-world SRE incidents and challenges
- Learning from case studies and best practices
- SRE trends and emerging technologies
