AI-POWERED RETAILING SOLUTION FOR AIRLINES

Sabre Corporation, a leading software and technology provider powering the global travel industry, announced its newest AI-powered retailing solution for airlines – Sabre Upgrade. Upgrade IQ can help airlines generate incremental and diversified revenue by optimizing the available inventory in their premium cabins while elevating and streamlining the customer experience.

With Upgrade IQ, airlines can give travelers the opportunity to bid for a seat upgrade at any stage during the pre-travel timeframe – throughout the booking flow, at check-in, in the airline’s mobile app or via email communication.

Using the advanced AI and machine-learning models powered by Sabre Travel AI™, Upgrade IQ dynamically prices upgrade offers, recommending the minimum and maximum proposed bid values along with the starting price for the bid, supporting airlines’ efforts to optimize revenue opportunities.

During beta testing, Upgrade IQ demonstrated the ability to deliver up to 20% uplift in incremental upgrade revenue by filling empty seats in premium cabins.In addition to leveraging AI capabilities from Google, Sabre integrated with Hopper‘s platform to create a frictionless and streamlined customer experience.

The new Sabre solution incorporates Hopper’s advanced bidding platform which facilitates the bidding process and enables airlines to communicate with travelers in multiple languages and in-real time.